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HEADLINE SPONSOR & KINDLY SPONSORING THE DIVERSITY, EQUITY AND INCLUSION AWARD
Carpenters Group is a premier provider of legal and insurance services with over 30 years of expertise in successfully managing claims for insurers and policyholders. Our team of approximately 1500 colleagues across the UK collaborates closely with insurers, brokers, and MGAs to deliver a wide range of fully outsourced claims solutions.
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We pride ourselves on our deep insurance and legal expertise, enabling us to forge successful partnerships with any insurer or broker. Our long-standing relationships with our clients are a testament to the high quality of our service. At Carpenters Group, we are driven by a commitment to excellence, mutual support, and community engagement, always striving to do the right thing.
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Despite managing more claims than many of our closest competitors combined, we maintain the mind-set of a small firm. Carpenters Group comprises numerous specialist teams, each led by industry-leading professionals who carefully tailor their services to meet our customers' needs.
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Our comprehensive services include outsourced motor claims, motor and home legal expenses insurance, claimant personal injury services, a 24/7 365 First Notification of Loss (FNOL) centre, legal defence services, a specialist biker team, serious and catastrophic injury team, and credit hire and subrogated recoveries.
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At Carpenters Group, our clients, colleagues, and customers know they can rely on us for exceptional service and support.
KINDLY SPONSORING THE MAJOR LOSS AWARD
UKS Health Group is the leading diagnostic and treatment provider. Over the last 20 years we have developed an excellent reputation with both clients, patients and suppliers. With a comprehensive network of hospitals, consultants and clinicians we will always appoint the most appropriate professional for your clients.
Diagnostics
We arrange a multitude of x-rays, MRIs, ultrasound and other diagnostic scans every year with fast turnaround and at many locations throughout the United Kingdom.
Consultation & Surgeries
Your designated care-coordinator will be able to assist in arranging a wide array of medical treatments. These could range from simple blood tests to consultant appointments and surgical procedures.
Rehabilitation
Whether you require physiotherapy, CBT, counselling, osteopathy, chiropractic or clinical psychology treatments, we will arrange all your rehabilitation needs at competitive prices throughout the UK.
Estimation Service
Most of our standard services are provided at a fixed price but for more unusual or complex requirements our free estimates service will advise you in advance of the expected cost and where we are able to arrange this in relation to your client's location.
Our Mission
To source a range of high-quality diagnostic and surgical treatment services to enable our customers to rehabilitate their clients to the best possible recovery outcomes.
KINDLY SPONSORING THE BROKER OF THE YEAR AWARD
Digilog UK are a leading provider of advanced risk-reduction solutions; driven by our acclaimed DiVA (Digital intelligent Voice Analysis) Core technology. Our dedication to integrity in conversation-driven transactions shapes every aspect of our services, from applications and claims to customer disputes and investigative interviews.
We develop tailored solutions that address the unique risk exposures of diverse businesses, ensuring that every interaction is managed with exceptional precision. Our technology adeptly handles calls of any volume while prioritising customer service excellence. By integrating best practices from cognitive interviewing, behavioural analysis, and intelligent questioning, we create an ergonomic interface that streamlines user experience.
Our system harnesses machine learning to provide real-time risk assessments, enhancing customer due diligence and expediting the processing of legitimate claims and applications. Furthermore, our commitment to Equality, Diversity, and Inclusion (EDI) is integral to our mission; DiVA technology focuses solely on voice algorithms, eliminating biases related to socioeconomic or minority groups.
By consistently investing in our people, technology, and processes, we promote sustainability and innovation. At Digilog, we are passionate about delivering cutting-edge solutions that empower businesses to navigate their unique challenges with confidence.
KINDLY SPONSORING THE BODYSHOP OF THE YEAR AWARD
e2e is the leading exponent of total loss claims management in the UK, and central to our business is a simple philosophy.
Think differently. Act differently. Deliver excellence – differently.
Proudly owned by our member suppliers we are tasked with bringing invention, creativity, and new total loss management solutions to our clients and their policyholders. A non-profit making enterprise, we prefer to leave surplus funds with our members and clients so that we can be ultra-competitive in our pricing, whilst also providing our members with more opportunities to invest in the future.
Driven by technology and an obsessive focus on the customer experience we design and deliver a total loss claims management service that is bespoke, flexible, delivered with passion, is inventive, and built on total commitment.
Free of corporate demands to maximise profits we can freely choose where and when to invest in those new solutions that will deliver real value to our clients. If there’s a way to do it better, we’ll find it. If there are different answers that require new methods, we’ll adopt them. If we can create a new collaboration between our members and clients, we’ll be there at the start.
e2e. Delivering excellence. Differently.
KINDLY SPONSORING THE CAR AND MEDIA BOARD
Laird is a leading provider of independent vehicle damage assessment and accident investigation services across the UK. Established in 2000, we specialise in delivering clear, accurate, and impartial reports that empowers the industry to make informed decisions with confidence.
Our services are underpinned by cutting-edge technology, including AI-driven software, and advanced digital platforms, which enable us to offer swift, reliable assessments with enhanced transparency. This ensures rapid response times while maintaining the highest levels of accuracy and detail.
With a nationwide team of highly experienced assessors, Laird is committed to delivering tailored solutions from FNOL to completion. We pride ourselves on our adaptability and customer-centric approach, continually refining our processes to meet the evolving needs of the industry.
At the core of Laird’s ethos is innovation and client satisfaction. We remain at the forefront of industry developments, ensuring that our clients benefit from efficient, high-quality services that reduce costs and improve outcomes.
KINDLY SPONSORING THE TECH INITIATIVE OF THE YEAR AWARD
Auto Calibrate is a pioneering service from Auto Windscreens, designed to enhance the efficiency and reliability of Advanced Driver Assistance Systems (ADAS) for its customers. As a standalone service, Auto Calibrate uses innovative technology to provide seamless calibration, programming, and repair of ADAS systems. Our IMI Accredited specialists use state-of-the-art tools to remotely complete the calibration process by connecting to the vehicle’s OBD port, which in turn connects to the internet.
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Auto Calibrate was introduced to address the industry’s need for convenience, efficiency, and reliability. By eliminating the need to send vehicles to a dealer, we significantly reduce timescales and ensure all technology functions as designed. Our comprehensive service includes a full report and certificate upon completion, providing peace of mind to our customers.
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The impact of Auto Calibrate on businesses and customers is profound. It streamlines operations, reduces downtime, and enhances the safety and performance of vehicles. By increasing the volume of in-house calibrations, we offer faster and more efficient service, minimising waiting times for external support. Experience the future of ADAS calibration with Auto Calibrate, where innovation meets reliability.
KINDLY SPONSORING THE INSURER OF THE YEAR AWARD & THE MANAGING GENERAL AGENT AWARD
FMG is the UK’s leading provider of comprehensive incident management and roadside solutions, delivering 24-hour vehicle and driver support to a portfolio of over 830,000 cars, LCVs and HGVs.
Established in 1986, FMG operates on behalf of private and public sector fleets, major UK insurers and brokers, leasing providers, 11 Police Forces and National Highways, continually seeking new and innovative ways to control incident costs and reduce vehicle downtime to a minimum.
When vehicles incidents occur, FMG’s fleet experts are available 24/7/365 to provide vital driver support and manage every aspect of the incident, from initial reporting to vehicle recovery and replacement vehicles, repair management, risk reduction services and a range of Insurance solutions. Ingenium, FMG’s in-house designed and managed platform, drives all services seamlessly and retains tight control over every time-critical process, all incident-related costs and every customer’s specific instructions.
FMG’s UK-wide network of vehicle repairers offers a range of high-quality repair options, including one-day SMART and mobile repair and traditional bodyshop repair, all designed to reduce vehicle off road time to a minimum. FMG’s automotive engineers ensure the most appropriate repair option is expertly carried out, repair costs are fair and repair progress monitored. Drivers are kept mobile with a suitable replacement vehicle and can track repair progress at any time via FMG Connect, the omni-channel customer portal.
FMG employs over 800 staff from its headquarters, Broad Lea House in Huddersfield, with all services managed in-house, enabling the seamless and safe sharing of data via integrated systems.
KINDLY SPONSORING THE CHAMPAGNE & TABLE PLAN
QuestGates is the UK’s largest independent loss adjusting and claims solutions group. High quality technical loss adjusting and claims related services using market leading technology help put the customer first in all we do.
With over 500 employees operating from 14 locations we are committed to continue recruiting the best talent in the loss adjusting sector in order to maintain our reputation for delivering services of the highest standards.
We provide claims related solutions in areas where the highest levels of customer service alongside technical expertise are paramount. View our full range of services at questgates.co.uk.
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KINDLY SPONSORING THE INVITE
For the last 25 years JEL Consulting has been designing and delivering exciting and original solutions in claims and supply chain development for insurers, claims managers, and vendors. 
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Founded by Eddie Longworth, we bring a mixture of intelligence, insight, and inspiration to every project and consistently deliver superior results across the full range of General Insurance lines of business.
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Strategy, planning, operational transformation, and business growth are just a part of the vast portfolio of knowledge and change management skills that we bring to every project.
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Recent commissions have included a national programme of ESG strategy and programme implementation for a group of vendors, third party cost mitigation initiatives for an insurer, and helping several clients to win new business through original and persuasive tender responses.
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Our fiercely independent and objective approach to solving our clients’ problems affords us the opportunity to think afresh, design differently, and implement with urgency and focus.
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Combining expertise with innovation, analysis with insight, and inspiration with intelligence, makes for a powerful combination of capability that we offer to every client, large or small.
Sponsors & Media Partners
